Legal notice

Project management and development were carried out for the Regional Tourist Office on behalf of

L’agence intercommunale de développement IDETA
Quai Saint-Brice 35
Tél. : +32 69 23 47 01

Graphic and ergonomic design

GMT Editions
14 Rue Boudet
33000 Bordeaux
Tél. : +33 950 300 902


The project is funded within the framework of the European program INTERREG IV A France-Wallonie-Vlaanderen.

Information, publisher and contact details

Nicolas Plouvier, directeur de la Valorisation du territoire.
Quai Saint-Brice 35
Tél. : +32 69 23 47 01

Information content

The content set out on the website was drawn up by IDETA, the Picardy Wallonia inter-communal development agency.

Processing of personal data

How do we show respect for and protect your personal data?
To summarise:

  • We do not give your personal data to other companies.
  • We guarantee full and free access to you (you can consult your data, modify it, and have it deleted) to your personal data.
  • IDETA, which is responsible for data collected via this website, is at your disposal for any questions you may have. Email us at (ou par courrier à l’adresse suivante : Quai Saint-Brice 35 – BE-7500 Tournai – Belgique)

Collection of your personal data

You can visit our entire website without having to provide any personal information whatsoever. We ask you to provide data, via our contact form, to make it easier for us to reply to questions and queries put to us by you (e.g. a request for us to contact you or a request for brochures).

Once we have replied to your question or query, it does arise that we store your contact details in order to be able to send to you, where applicable, tourist information about our region or our activities. You can request that we not do so simply by asking us not to do so.

When you send us your details over the internet, we store them in a file (a database) which can only be accessed by our staff. At no time do we supply your personal data to other companies.

Use of your personal data

We will only use your personal data:

  • To reply to your requests (requests for us to contact you and requests for brochures)
  • To draw up statistics on where queries which are sent to us via the website are sent from (such as “80% of contact requests came from Europe”)
  • To provide information to you regarding promotions, new features and suggestions regarding facilities, sites, operators, events and other tourism- and culture-related bodies or organisers.

Under no circumstances will your data be given or sold to a third-party company. This guarantees you protection against all forms of commercial “harassment” and other malevolent use of your data (spam, etc.).

Access to your personal data

We evidently comply with the Belgian Act of 8 December 1992 as amended by the Act of 11 December 1998 (which transposed a European Directive). This Act protects you against any abuses. You are notably entitled to gain access, free of charge, to your personal data and to require us to amend them or to delete them from our file. To do so, all you need to do is to request that we do so, by email. We comply with the recommendations of the Commission for the Protection of Privacy, which is answerable to the Belgian Federal Government.

Collection and analysis of non-personal data

As is the case as regards all websites, our server automatically collects non-personal data, such as dates and times, operating systems, the keywords used to find us, etc.

These statistics are used by us to improve our website, by adjusting it to the needs of users.

For instance, we might know that “50% of visitors to the website leave the website after 20 seconds”, but that Mr A, visited the website at such and such a time and left it after having looked at three pages. Thus, these statistics do not infringe your privacy in any way.